- The blockchain asset transfer is divided into three steps: ZT payment - block confirmation - the other party's account.
In the first step, we will generate TXID within 30-60 minutes, which means that the transfer processing of our platform has been completed and the coins have been transferred to the blockchain.
In the second step, please click the "Check" link at the end of the Txid, and open the corresponding blockchain browser to check the confirmation number of the withdrawal.
In the third step, if the blockchain shows that it is being confirmed or not confirmed, please wait patiently for the confirmation of the blockchain to complete. If the blockchain shows that the confirmation is complete, if you still cannot receive the coins, but ZT has completed the transfer of coins and can no longer provide assistance, please contact the coin collection platform to account for you.
Note: If you click on withdraw, there may be a large delay due to block congestion.
- How to check the withdrawal progress on the blockchain browser?
Please refer to: Recharge has not arrived
(https://ztglobal.zendesk.com/hc/zh-cn/articles/360035637051-%E5%85%85%E5%80%BC%E6%9C%AA%E5%88 %B0%E8%B4%A6), the query method for deposit and withdrawal is the same.